Causes of cancellation of registration with a refund entitlement:

• Accident or serious illness of the students substantiated by an official medical certificate or a report from a health centre or hospital. Students may apply for a refund up to 30 November 2026. Applications submitted after this deadline will be reviewed by the Office of the General Manager, which shall determine whether a full or partial refund of the registration fee should be made.
• Allocation of a place on another university course of study within the process of pre-registration on the university master’s degree in Secondary Education Teacher Training and Language Teaching. Students may apply for a refund up to the date indicated in the price decree. The amount corresponding to the registration fee shall not be refunded if a student has applied for reallocation as a result of having done a new pre-registration or applied for a change of preference.
• Impossibility of obtaining visas in the case of foreign students. Students may apply for a refund up to 30 November 2026.

Under no circumstances shall any amounts corresponding to the academic record management fee, the learning support fee, compulsory insurance, contracted services or voluntary contributions be refunded.

For newly enrolled first-year students, cancellation of registration implies the loss of the place obtained with the master's pre-registration.

For newly enrolled first-year students, cancelling your enrolment means losing the place you secured through master's pre-registration. 

If the cancellation of registration is accepted and the student has applied for a scholarship to the Ministry of Education, the scholarship application will also be cancelled.

Causes of cancellation of registration without right of return:

Enrollment cancellation requests that are submitted within the indicated periods and that are not for any of the reasons established in the previous section will not be accepted if the amounts of the overdue receipts have not been paid.

In the case of registration with a single payment, if the cancellation is requested after the expiration date of the receipt and before November 13d, it will be necessary to pay the non-teaching fees and 40% of the amount of the credits; If the application is submitted from November 14th to 30th, it will be necessary to pay the aforementioned fees and 70% of the amount of the credits. If he or the student has paid all the tuition, the corresponding part will be returned. In any case, the amount corresponding to non-teaching services must always be paid.

Over-come situations without right of return:

In cases of duly accredited over-come situations, the global registration cancellation request may be accepted after the period indicated until March 3, 2027, provided that the entire registration amount has been paid.

The Management may cancel the registration in those exceptional and justified cases in which the cancellation is compensated with a new registration at the UdL; This compensation will not be applied to the academic record management and self-study support fees paid in the canceled enrollment.

Resolution:

The manager or manager will resolve the registration cancellation. An appeal may be filed against its resolution before the rector within a period of one month from the day following the notification.

These amounts will not be refunded if this reallocation is due to the student applying for a change of preferences or having done a new pre-registration.