Complaints and Suggestions is a tool directed to UdL students and people external to the university. Through this tool you can send us your complaints and suggestions about any UdL service. The tool guarantees that we will send you a response from the responsible of the area in which the incident has occurred.

This tool should allow the university to identify areas for improvement and address those aspects of the organization's functioning that allow to satisfy the expectations of the people to whom it dedicates its activity, mainly students and society in general.

To access the tool, you must select the "catalog of services" option within the "main menu" of the Online office, or go to the "Complaints and Suggestions" button and enter your user and password to fill out the form.

If you have any doubts or issues related to the University, you can consult it by writing to: info@udl.cat

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